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Y’all have a serious problem within an awesome game.

Posted: Sat Dec 14, 2019 3:07 am
by Spark
Love the game, but the disconnects every few minutes are getting almost unbearable. It doesn’t appear to be on my end. Please advise. User name is same as registered here on the forum.

What’s wrong with this game?

Posted: Sat Dec 14, 2019 9:43 am
by Spark
Constant disconnects are horrible! 3 seconds to 2 minutes tops...I once played for 10 minutes 🙄 and my iPad runs hot as hades if it lasts more than 30 seconds between restarts... should I just uninstall? Posted earlier, but it never made it to the forum 🤬

Re: Y’all have a serious problem within an awesome game.

Posted: Mon Dec 16, 2019 9:53 am
by yakuza
Hello, there was a weekend and first few posts have to be manually approved to prevent spam from disturbing users. Sorry to hear you're having trouble! We're aware of performance issues on iPads (specifically 6th gen) which cause crashes, may also result in disconnects if operating system runs out of memory. We've already fixed memory issues we had, but these will be available early January (status for today). I'll try to do whatever I can to soften this issue remotely, but this is more tricky than it seems.

Re: Y’all have a serious problem within an awesome game.

Posted: Tue Dec 17, 2019 12:56 am
by Spark
Thanks for the reply! I sure hope it’s fixed soon.

Re: Y’all have a serious problem within an awesome game.

Posted: Wed Jan 01, 2020 8:55 pm
by Spark
/sigh...playing is unbearable. Sad, I really like this game, but still getting disconnected after a minute or so each time I come back to try. I guess it’s time to give up, as this is ridiculous! Why the long delay in a patch to fix it?

Re: Y’all have a serious problem within an awesome game.

Posted: Thu Jan 02, 2020 8:15 am
by yakuza
Spark wrote:
Wed Jan 01, 2020 8:55 pm
Why the long delay in a patch to fix it?
We didn't aim to make separate release with fix for this single issue as it would postpone all other fixes and features by a week or two. We're going to release all fixes we did with January release as planned.

Re: Y’all have a serious problem within an awesome game.

Posted: Thu Jan 02, 2020 1:28 pm
by Jduk
Not just me then!

Re: Y’all have a serious problem within an awesome game.

Posted: Thu Jan 02, 2020 5:49 pm
by Spark
So if you have a hole in your roof that lets in rain daily, you would just wait a month, until the day the guys showed up build the new addition to save on labor? Lol, terrible idea to keep adding on before fixing glaring problems. Oh, but there’s only a few dummies that use the offending device, so they won’t really be missed if they go away. :roll:

Re: Y’all have a serious problem within an awesome game.

Posted: Fri Jan 03, 2020 8:01 am
by yakuza
Spark wrote:
Thu Jan 02, 2020 5:49 pm
So if you have a hole in your roof that lets in rain daily, you would just wait a month, until the day the guys showed up build the new addition to save on labor? Lol, terrible idea to keep adding on before fixing glaring problems. Oh, but there’s only a few dummies that use the offending device, so they won’t really be missed if they go away. :roll:
Sorry to hear your disappointment, but we were not able to deliver patch fix in meantime. I'd like to assure you that delay is not caused by adding unnecessary features nor neglecting issue because of small impact.

Re: Y’all have a serious problem within an awesome game.

Posted: Wed Jan 15, 2020 4:07 am
by Spark
“Sorry to hear your disappointment, but we were not able to deliver patch fix in meantime. I'd like to assure you that delay is not caused by adding unnecessary features nor neglecting issue because of small impact.“

Wow, 2 weeks later, I log in, last 30 seconds...I’m glad y’all make games and aren’t first responders...