Bought Icy Staff but didn't get it

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Mustavago
Posts: 7
Joined: Sat May 16, 2020 10:55 pm
Player ID: 4589741

Bought Icy Staff but didn't get it

Post by Mustavago »

Hi,
I am already welding the Icy Staff so I bought another from the vendor for about 6000. Transaction went through but I still only have one staff. I hoped I could upgrade my current one if I have two.
I've since got another from a drop and it does show 1/2 now.
Is there a known problem or did I do it wrong please ?
Thanks

Trylu
Moderator
Posts: 31
Joined: Wed Apr 08, 2020 2:40 pm

Re: Bought Icy Staff but didn't get it

Post by Trylu »

Can you post screenshot here with visible amount of shards on Icy Staff? I see that you have Icy staff on level 2 with 2/4 item progress. Is that correct? Was there a problem with displaying correct amount of shards but it was solved?

Mustavago
Posts: 7
Joined: Sat May 16, 2020 10:55 pm
Player ID: 4589741

Re: Bought Icy Staff but didn't get it

Post by Mustavago »

Hi Trylu,
Thanks for replying so soon!
My mistake, I meant 2/4. I knew it had a 2 in it.
I had one, I bought one and then one dropped so should it show 3/4?
Icy staff
Icy staff
Screenshot_20200522-164413__01.jpg (329 KiB) Viewed 91 times

Mustavago
Posts: 7
Joined: Sat May 16, 2020 10:55 pm
Player ID: 4589741

Re: Bought Icy Staff but didn't get it

Post by Mustavago »

I've just had the same thing with a Fire Staff drop from killing a boss. I had a Fire Staff equipped and after the drop it shows1/8
Am I misunderstanding what should happen? I thought I'd have 2/8 now with Fire Staff
Thanks for your help
Screenshot_20200523-111811__01.jpg
Screenshot_20200523-111811__01.jpg (348.28 KiB) Viewed 75 times

Trylu
Moderator
Posts: 31
Joined: Wed Apr 08, 2020 2:40 pm

Re: Bought Icy Staff but didn't get it

Post by Trylu »

If you drop certain item for the first time - it has level 1 and shard count 1. When you upgrade an item, item progress changes from, for example 2/2 to 0/4. Then you either drop or buy that item and shard count changes from 0 to 1. That could lead to mistake in understanding whats happening. Was it like that in your case?

Mustavago
Posts: 7
Joined: Sat May 16, 2020 10:55 pm
Player ID: 4589741

Re: Bought Icy Staff but didn't get it

Post by Mustavago »

Hi Trylu, no it wasn't there for me when I bought it although it has dropped a few times now and I've managed to upgrade it. Thanks

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