Urgent help needed!

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cwan160
Posts: 1
Joined: Tue Jun 30, 2020 7:14 pm
Player ID: 2693356

Urgent help needed!

Post by cwan160 »

I accidentally clicked on "Large Gold Pack" and purchased it for 4,000 Gems (it did not ask me for confirmation anyway). It took me half year to save that much Gems... & I suddenly lost almost all my Gems. Is it possible to unwind the purchase? I haven't spent any of the golds. Thank you very much if anyone can help.

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yakuza
Posts: 733
Joined: Wed Jun 12, 2019 2:19 pm
Location: PL
Player ID: 100222
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Re: Urgent help needed!

Post by yakuza »

Unfortunately we don't have means to do that, sorry :(
Regards
/Y

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