Constant game crashing

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Jedbone
Posts: 15
Joined: Thu Mar 05, 2020 3:28 am
Player ID: 3179037

Constant game crashing

Post by Jedbone »

I am on an iPad mini five and since the latest patch 1.4 my game has been crashing constantly. it’s very annoying because it takes a while to become leader and then suddenly when I go to type on the keyboard or click on inventory or click on attributes the game crashes. At least every half hour or so anybody else having this issue? Please help me fix this I love the game but it’s annoying to constantly disconnect. I am playing under Wi-Fi

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yakuza
Posts: 636
Joined: Wed Jun 12, 2019 2:19 pm
Location: PL
Player ID: 100222
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Re: Constant game crashing

Post by yakuza »

Does it crash on all maps, or only on 4th map?
Regards
/Y

Jedbone
Posts: 15
Joined: Thu Mar 05, 2020 3:28 am
Player ID: 3179037

Re: Constant game crashing

Post by Jedbone »

Well I noticed every time I’m holding forward during some kind of fight or battle and then press the inventory button or chat button to change items or talk while still holding forward to run... it crashes. So far I’ve only noticed on map 4 I will try other maps. as if the game can’t handle a couple manipulations at once.

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yakuza
Posts: 636
Joined: Wed Jun 12, 2019 2:19 pm
Location: PL
Player ID: 100222
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Re: Constant game crashing

Post by yakuza »

Let me know how does it look like on other maps, as it's very unlikely that multi-touch could cause such issues. It's actually quite common to perform some tasks (switching skills/gear) while running.
Regards
/Y

Jedbone
Posts: 15
Joined: Thu Mar 05, 2020 3:28 am
Player ID: 3179037

Re: Constant game crashing

Post by Jedbone »

I’ve played a bit on other maps, and it does not happen. Only on the last map. Still crashing a lot especially when I am leader. Very frustrating.

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Yennefer
Posts: 119
Joined: Sun Jul 28, 2019 11:07 am
Location: Israel

Re: Constant game crashing

Post by Yennefer »

Yesterday there was a moment when I was kicked out of the game, 15 times it is 100%, it is especially annoying when I found a champ. I turned off wi-fi, but it didn’t help. I'm playing with iphone Xs.(I am played on the 3rd map.) And in general it happens often.
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my game id 1194765

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yakuza
Posts: 636
Joined: Wed Jun 12, 2019 2:19 pm
Location: PL
Player ID: 100222
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Re: Constant game crashing

Post by yakuza »

Hmm, I cannot find anything about it in our logs - did you play on account #1194765 or some other? Also what time (and time zone if not UTC) more or less was it?
Regards
/Y

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Yennefer
Posts: 119
Joined: Sun Jul 28, 2019 11:07 am
Location: Israel

Re: Constant game crashing

Post by Yennefer »

UTS+2 Israel. Its happened when i send a msg with that problem. And yes, i playing only with that user
my game id 1194765

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